Last Updated: March 15, 2021
We take the privacy of your data and your relationship with your Customers very seriously, and we are committed to ensuring that your privacy is protected. Blue Triangle Technologies may change this policy by updating this page or through notifications sent by email should you provide that information.
Blue Triangle Technologies provides measurement and analysis services to companies operating business Web sites to help them optimize their end user experience and site revenue, identify bot and malicious traffic, and quickly respond to site outages. Our performance and analytics data collection services collect web activity as an extension of our customer’s web sites. We also use similar technologies for visitors to our own web site.
Blue Triangle collects and processes the following information:
When used on our customer’s sites, Blue Triangle’s Software does not collect names, addresses, phone numbers, credit card numbers, social security numbers, pictures, and social preferences.
To provide malicious bot detection and geolocation information for our customers, as required for digital experience optimization, Blue Triangle captures IP addresses. Blue Triangle pseudonymizes IP addresses at collection. As a result, the IP addresses captured are not tied to any personal information.
Separate from our Analytics data collection, we market our services to companies using respectful marketing practices. We collect only the domain name, the email addresses of those who decide to share that information with us via email or telephone, aggregate information on the Blue Triangle web page(s) consumers access or visit, and collect user-specific information on what web page(s) consumers access or visit and information volunteered by the person or organization engaging with Blue Triangle digitally (such as survey information and/or site registrations).
As part of our business practice and relationship with our customers or site owners, we only share collected data, produce reports, and results with our customers regarding their respective sites. Blue
Triangle Technologies will not share data collected with third parties that have not been authorized in writing to view the data. Blue Triangle Technologies will share data and results with other consultants or third parties that are also involved in a project at the written consent of the customer or site owner.
Blue Triangle Technologies may use customer data for industry analysis by combining results from many similar web sites for the purposes of increased industry knowledge. These findings are anonymized do not reveal details about any particular site. Blue Triangle Technologies may host informative briefings and webinars with a representative of the site being measured. In these cases, the information presented is authorized to be publicly discussed.
Visitors to Blue Triangle Technologies’ web site may complete online forms and surveys. This collected information is made available only for internal use by Blue Triangle Technologies for research and marketing purposes. It is not redistributed or resold to outside or third parties, unless it is first aggregated and anonymized
Our web site may contain links to enable you to visit other web sites of interest easily. We do not have any control over these external web sites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide visiting external sites. External sites from Blue Triangle Technologies are not governed by this privacy statement. You should always exercise caution and look at the privacy statement applicable to the web site in question.
We may participate in interest-based advertising and use third-party advertising companies to serve targeted advertisements based on your online browsing history and interests. We permit third-party online advertising networks, social media companies, and other third-party services to collect information about your use of our Services over time so that they may play or display ads on other web sites, apps, or services you may use, and on other devices you may use. For advertising, we may share a common account identifier or other data with our advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see
online on other platforms more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.
We’re not responsible for the privacy practices of third parties, and the information practices of third parties are not covered by this Policy. We may use Google Analytics to recognize you and link your devices. Google Analytics shows us how our users interact with our Services and helps us to tailor our advertisements and content. For information on Google Analytics, as well as how you can control information sent to Google and how these advertising practices affect you and your information, please review the information here http://www.google.com/policies/privacy/partners/ and here https://tools.google.com/dlpage/gaoptout/ and consider the opt-out possibilities here https://google.com/ads/preferences and here http://www.networkadvertising.org/choices
You are able to control our access and/or use of your personal information as follows:
We use a third party to manage credit card and ACH transactions. We do not receive, process, store, or view your credit card or bank account information, or process credit card or ACH transactions.
We do not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of our site is directed to persons under 13. If you are under 13 years of age, then please do not use or access our site at any time or in any manner. If the Company learns that personally identifiable information of persons under 13 years of age has been collected on our site without verified parental consent, we will take the appropriate steps to delete this information. If you believe that we might have any information from a child under 13, please contact us at firstname.lastname@example.org .
California residents have certain rights under the California Consumer Privacy Act (“CCPA”). Please note that the CCPA does not apply to nonpublic personal information collected by financial institutions, which is regulated by other laws. The CCPA does not therefore apply to much of the information we collect.
Subject to limitations and exceptions, the CCPA provides California residents the right to request details about the categories and specific elements of personal information we collect, to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights. Choices available to you for the collection and handling of your information are addressed throughout this policy.
In the last 12 months, we collected the following categories of personal information subject to the CCPA: identifiers (such as email address and IP address), approximate geolocation information, and Internet or other electronic network activity information (such as browsing history and related usage data).
For more details about the information we collect and the categories of sources of this information, please see the above sections of this policy. We share this information with the categories of third parties described in the “Disclosures” section above.
California residents may make a request for access to certain personal information subject to the CCPA, not otherwise exempted as nonpublic personal information collected by financial institutions, by sending an email to at email@example.com . We may verify any such request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on your behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.
Our site is hosted in the United States. If you are accessing the site from a jurisdiction with privacy laws or regulations that differ from United States laws, please be advised that through your continued use of our site, you are transferring your personal information to the United States and you are consenting to that transfer.
Blue Triangle captures business and technical performance data of web and mobile applications with GDPR-compliant Real User Monitoring (RUM) and Synthetic Monitoring. The data is then processed for analysis.
Blue Triangle acts as the data processor, and their customers are the data controller.
Synthetic Monitoring captures and processes data from an emulated web browser in a controlled environment to monitor site performance and availability. No personal data is involved and is by default GDPR-compliant.
Real User Monitoring (RUM) captures and processes metrics from inside a user’s browser to help companies resolve issues, block malicious traffic and improve the overall digital experience.
It serves as the measurement engine behind Blue Triangle’s Digital Experience Optimization Platform.
Blue Triangle and Blue Triangle’s RUM is, and will continue to be GDPR compliant for the following reasons:
We recommend that all Blue Triangle customers, especially those doing business with individuals in the EU, update their Privacy Notices to reflect the data collection and processing Blue Triangle provides.
As the data controller, every customer must ensure that their personal data is collected and used in accordance with GDPR regulations.
Blue Triangle Technologies, Inc.
9097 Atlee Station Rd. Ste. 304
Mechanicsville, VA 23116